Club Memberships – Returns, Damages & Cancellations

Returns & cancellations

Due to the perishable nature of most of the items in our club memberships, we are unable to accept returns for club memberships under any circumstances or process refunds. All claims for damaged, spoiled, or missing shipments must be made within 5 days...

How long will it take to receive my first delivery?

Depending on your location, your first club delivery can take as few as one day but up to five days to arrive. If the delivery is an urgent gift, we may be able to deliver it today if the...

Will I receive a tracking notification?

You will receive a tracking notification via email once the club delivery is enroute with the local carrier in your area.       

Does someone over the age of 18/21 have to sign for the delivery?

It is required by law that someone over the age of 18-21 (depending on the location) sign to receive and alcoholic item including wine, since wine is a controlled alcoholic beverage. 

How does the club work?

Each month we feature a different winery and hand-select two of their best wines for our wine club members. These wines along our guide to the wines, are then shipped to wine club members all across the country. You may choose to subscribe as a wine ...

Are there membership fees?

There are no wine club membership fees, you just pay as you go and complete your club membership. 

Can I get only red wine or only white wine?

Absolutely, just let us know and we can send you red only, white only, 3 bottles or 4! We will customize your wine club membership to fit your needs.

What if I don't like the wine?

Although wine tastes vary from person to person, we stand behind our selections with our wine club's Love It guarantee. If you get a bad bottle, we will immediately reship a replacement. 

Overweight, oversized deliveries

In some cases, some of the items that we ship are oversized or of a weight that is above average. In these cases, additional delivery charges may apply. However, before we apply these additional shipping charges, we will contact you to ensure that you...

What are your terms and conditions?

Except for orders going to the permit states described in section (B), title to and ownership of alcoholic beverages passes from seller to buyer in the State in which the sale occurs, and buyer takes all responsibility for the product being transported...

Do you offer corporate discounts?

Yes! We have many Corporate wine gift subscription  options and pricing to meet all your needs. Call us and we'll work with you to create wine gifts tailored to your specific requirements.

How does your individual and corporate wine gift program work?

A wine of the month club subscription is a unique gift for friends, family and business associates. Not to mention they are great for anniversaries and wedding gifts. You can give as much as you wish - anywhere from 1 to 12 months! The California Wine...

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